Video Upload Help

For best results, make sure your video is in .mov or .mp4 format and that it is under 500 MB in size. The length of your video may impact the size so you may need to compress the video if you are having problems uploading it.

  • If you are recording video with your iOS smart phone, you can adjust the resolution of the video you are recording. Go to Settings > Camera > Record video and select 720p fps.
  • You can also use a compression tool like Handbrake to compress your video files.

Looking for additional technical help?

Check out our technical questions page for more help.